Spa Operations Manager - Leatherhead

Spa Operations Manager

As our Spa Operations Manager you will be responsible for leading and managing the spa team, as well as the day-to-day operations of the spa. You will be fully committed to delivering the highest quality of customer service, as well as professionally engaging with members and employees to create an environment of warmth, compassion and fun.

What you'll be doing:
Managing the day-to-day operation of the Spa, ensuring the Spa is run efficiently, profitably and smoothly.
Leading, encouraging and supporting the team to deliver excellent standards of service.
Maintaining an active presence in the Spa reception and other key areas.
Ensuring the health and safety of guests and employees are paramount at all times.
Collaborating and supporting the planning and implementation of the Spa's marketing activities, with support from the Spa Director and Marketing Director.

Who you are:

• Experience in a Luxury Spa environment is essential.
• Strong experience working in a Holistic/Wellness environment.
• Strong leadership and management skills.
• Problem solver and confident in making decisions.
• Have strong attention to detail.
• Well-spoken and excellent written skills are essential.

Shift Pattern:

• This position will consist of 40 hours per week.
• You will be flexible in working any 5 days out of 7, including weekends and bank holidays.
• The hours for this position will typically consist of 09:00-17:30, requiring some flexibility dependent upon business needs.
• This position is for a fixed term of 1 year.

Benefits

In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook.

As a member of our team, you can expect to receive:

• Competitive salary
• Discounts on retail, gym memberships, cinema tickets and many more with Hospitality Rewards App
• Personal development support
• Wide range of recognised qualifications and development opportunities
• Discounted rates on Food & Beverage
• 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
• Pension
• Long Service Awards
• Cycle to work scheme
• Earn up to 600 through our recommend a friend scheme
• Uniforms
• Free parking
• And other local benefits

**Staff Accommodation Available**