Event Sales Executive - London

Join the team that Always Cares!

Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Event Sales Executive at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Event Sales Executive are:

Annual earnings up to 37,000 ( 30, 596.94 base salary + non-contractual tronc)

Pension scheme with company contributions

50% discount in all our restaurants and Spa's across our properties

Team member and Friends & Family rates across our properties

Complimentary stay after passing probation

Extensive discounts on our benefits platform

Access to private medical insurance

Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship to be the best you can be

Interest free season ticket loan

Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing

Bike to work scheme

Recommend a Friend incentive

Complimentary laundry

Free meals on duty

Opportunity to join our taskforces to contribute to the business focuses, community and environment

Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Event Sales Executive, to join our Sales & Marketing Department on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As a Event Sales Executive, your main duties and expectations for the role will include:

Deal with all client enquiries, ensuring clients receive relevant quotes and proposal within 4 hours of enquiry received. All high value of pieces of business are noted to Events Revenue Director.

Ensure Delphi is accurate at all times to include the events diary, reflecting the current and future availability and status of all events. To also record all enquiries including turndowns, and to track client correspondence, conversations and chase calls to clients.

To conduct showrounds of Royal Lancaster London to prospective clients, inviting key members of the team to assist in converting the business. Assist with social events, fam trips or special events on behalf of Royal Lancaster London.

To role model all procedures set within department ie. BDRC criteria set for enquiry taking.

You will be required to work 40 hours per week, on a shift rota.

We are ...

Best Employer for 2021 at Springboard's Excellence Awards

One of the happiest hotels in London

Earth Check Silver Certified 2023

2 rosettes

Hoteliers' Charter Approved

Preferred Hotels & Resorts member

Top 100 in the Sunday Times Best Places to Work 2025

We are more concerned with what's in the glass, not whether its' half full or empty, so if you feel this Event Sales Executive role is for you, come and pour some happiness into yours by joining our award winning family today!

All applicants must be legally eligible to work in the UK