Assistant Park Manager - Nottingham, Nottinghamshire

Assistant Park Manager - Nottingham, Nottinghamshire

Job Type: Full Time

Company Overview

Slick City Action Park is the world’s first indoor slide and action sports park designed for all ages, Now Launching in the U.K!

We are redefining family fun with frictionless slides, air courts, and more, creating energetic and fast-paced environments that prioritize exceptional guest experiences

Summary:

We are seeking a motivated and dedicated Assistant Manager to support the daily operations of our indoor slide park. The ideal candidate will be a natural leader with exceptional organizational and communication skills, passionate about delivering outstanding guest experiences, and capable of managing a diverse team.

• Stand Tall Together
• Love Our Community
• Innovate Always
• Commit to Fun
• Keep Guests #1

Key Responsibilities:

• Operational Excellence: Oversee daily operations to ensure smooth and efficient functioning, including opening and closing the facility, scheduling, inventory management, and guest services.
• Team Leadership: Lead, mentor, and motivate a team of employees, fostering a positive and productive work environment. Provide training, support, and performance feedback.
• Guest Experience: Ensure exceptional guest experiences by maintaining high standards of safety, cleanliness, and customer service. Address guest concerns and resolve issues promptly and professionally.
• Staffing Management: Assist with hiring, training, and scheduling staff. Manage employee performance, attendance, and payroll.
• Inventory & Supplies: Monitor and manage inventory levels, ensuring adequate supplies are available. Implement efficient inventory control systems.
• Financial Oversight: Assist in budget management, financial reporting, and cost control. Ensure accurate cash handling and accounting procedures.
• Safety & Compliance: Enforce safety protocols and ensure compliance with all regulatory requirements. Conduct regular safety inspections and staff training.
• Event Coordination: Plan and execute special events, parties, and group bookings. Collaborate with marketing to promote events and activities.

Qualifications

• 5 years of management experience in a customer-facing, operational, leisure or retail environment
• Proven ability to lead teams, manage P&L statements, and drive business results

Core Competencies

• Accountability: Own everything that happens in your park
• Dependability: Earn unwavering confidence from owners and team members
• Urgency: Execute tasks quickly and with purpose
• Flexibility: Adapt to changing priorities or new company goals
• Execution: Prioritize and deliver results efficiently
• Relationship Building: Build trust with team, peers, and leadership
• Courage: Address underperformance constructively and lead improvement
• Communication: Maintain open, honest, and respectful dialogue
• Performance & Talent Management: Inspire and grow future leaders
• Collaboration: Actively work with owners and team members