Team Member - Glasgow, Glasgow City

Team Member – Glasgow, Glasgow City

We’re Flip Out UK – the fastest-growing (and let’s be honest, the best!) adventure park brand in the country, where fun has no limits!

We're on the lookout for vibrant, energetic, and engaging individuals to join our awesome team.

As a Team Member at Flip Out Glasgow, you’ll play a key part in creating unforgettable experiences for our guests! We have a variety of roles available within our fun, fast-paced environment, including:

• Court Monitors – You’ll be out on the soft play and activity areas, keeping guests safe, engaged, and having fun while ensuring all equipment is used correctly.
• Reception Team Members – You’ll be the first friendly face our guests meet! From welcoming customers and checking bookings to helping with queries and ensuring a smooth arrival experience.
• Café Team Members – You’ll work in our on-site diner, serving food and drinks with great customer service, maintaining cleanliness, and ensuring guests enjoy a tasty break from the action.

We’re looking for enthusiastic, energetic, and reliable people who love working with others and can bring great vibes to every shift!

Job Overview

At Flip Out UK, our guests are at the heart of everything we do. As a Team Member, your number one priority will be delivering exceptional customer service—making sure every guest feels welcome, safe, and ready for fun from the moment they arrive.

You’ll help create an energetic, positive atmosphere where guests can’t help but feed off your infectious personality. With your warm welcome and attention to detail, you'll help make every visit unforgettable—one guest at a time!

Duties and Responsibilities

• Welcome every guest into the park with passion, professionalism, and enthusiasm—from the moment they walk through the door to the moment they leave.
• Process transactions (cash and card).
• Conduct and engage guests in safety briefings.
• Be the first point of contact for any accidents or incidents that occur in your area of work.
• Uphold our park rules at all times.
• Follow all Flip Out regulations, policies, and procedures.
• Report maintenance issues immediately to your Court Supervisor.
• Escalate any complaints to your Shift Manager swiftly and professionally.
• Maintain exceptional housekeeping standards in all areas of the park (not just the arena).
• Interact with guests at every opportunity—from a simple smile to a big high-five!

The Person We’re Looking For Friendly

Lively

Interactive

Professional

Outgoing

Upbeat

Team player

If you describe yourself using all of the above, you’re in the right place! No experience is required—we’re all about finding the right people to join our team. Click Apply to join us in creating unforgettable experiences, one guest at a time!

Working Conditions

We’re looking for part-time and full-time team members to join us on zero-hour contracts, covering weekdays and weekends. Shifts are available between 8am and 10pm, and we typically work 6 or 8-hour shifts per day.

Rates of Pay & Benefits

Up to £12.21 per hour

Access to a staff portal offering huge discounts and cashback with leading retailers

24-hour Employee Assistance Programme for wellbeing support

Regular cash and voucher incentives for top performers

Fantastic progression opportunities across the business – we love to promote from within!

Family benefits and discounts (we wouldn’t be a family entertainment business otherwise!)

Equality, Diversity & Inclusion

At Flip Out, we’re proud to be the biggest and best adventure park company in the UK. We’re committed to creating unforgettable experiences — for our guests and our team members!

We’re building a diverse, inclusive workplace where everyone can thrive, have fun, and maybe even learn a flip or two. We offer equal employment opportunities to all, regardless of ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.