Leisure Manager - Doncaster, South Yorkshire
- Employer
- DCLT
- Location
- Doncaster, South Yorkshire
- Salary
- £33,955 per annum
- Closing date
- 28 Dec 2025
View more categoriesView less categories
- Sector
- Fitness jobs, Leisure Manager, Operations Manager, Sports jobs, Management
- Job Type
- Full Time
Job Details
Leisure Manager - Doncaster, South Yorkshire
About the Role
The Lagoons form part of the leisure offering at The Dome, Doncaster.
An exciting series of interconnected swimming pools, outdoor wild water rapids, flumes and slides. It is beloved by young, old and those in between. The programme will be across 7 days and will include swimming lessons, aquafit and SEND sessions as well as our well attended Big Splash sessions where every activity is available.
As manager you will be responsible for all operational aspects of day-to-day delivery and a team of Duty Managers, Lifeguards and Swimming Instructors. You will work closely with several teams across the venue to deliver a first-class customer experience for our guests.
The key areas of the role are:
- Support an efficient and high-performing Duty Manager, Lifeguard and Swimming Instructor team, working with the venue Management Team, to ensure staff planning is effective and meets operational needs
- Support the Duty Manager team in ensuring the health and safety of the facility, ensuring safe working best practices and compliance with legislation, including The Health & Safety at Work Act and COSHH Regulations
- Management of the pool plant operation, ensuring regular maintenance tasks and requiredchecks are undertaken daily, weekly, monthly according to schedule
- Supervise completion of KPIs and daily tasks by The Lagoons team, carrying out daily checks on all facilities ensuring the building is safe, clean and fit for use by customers
Job Purpose
- To lead the team in all strategic planning and day to day operations within a busy leisure centre, with key responsibility for The Lagoons, and be responsible for execution of the highest standards of operational excellence, customer care and financial delivery.
- Work to achieve the Vision & Mission of DCLT
VISION: To increase opportunities and activity in sport, leisure, and culture to improve the lifestyles of our customers and stakeholders.
MISSION: Striving for Healthier Communities.
About you
You have significant management experience in the leisure industry, in a role which involves delivering services to a high volume of customers. A strong understanding of financial reports, coupled with commercial acumen to achieve linked performance indicators.
You understand the importance of creating a safe environment for customers and staff through a strong interest in health safety and risk management. This will be underpinned by a methodical approach, document control, staff planning and management.
A natural leader, you have proven ability of managing and developing people to achieve, through your own enthusiastic, energetic and passionate approach to work.
Key Duties and Responsibilities:
Operational and Health & Safety
- Ensure the safe operation of the centre, maintaining compliance from all employees with all Health & Safety legislation, guidance, and Safe Systems of Work.
- Maintain a visible presence within your facility assisting and guiding customers as required.
- Always maintain positive relations with everyone at your centre, be that staff, customers, contractors or stakeholders.
- Adopt a proactive approach in all aspects, particularly regards resolving all problems and issues. Communicate clearly to ensure customer’s satisfaction adhering to DCLT guidelines.
- Monitor and control the staffing allocated to a given area, working to agreed budgetary targets for income, pay costs and expenditure.
- Deliver regular briefing to Duty Management Team and ensure shift handover logs / required reports are completed as required.
- Maintain positive contacts with external services such as Police, Fire and Ambulance, liaising with these services in Emergency situations and helping them with their enquiries.
- Effective delivery of safety operating procedures, undertake safety audits and accident/incident investigation.